Membership


Do I have to pay for the Membership?

It’s free to sign up for a “Civilkids” account. You can shop online with confidence without a monthly fee. You need to be a member in order to benefit from our discount opportunities and advantageous special campaigns.


Why should I Sign Up?

When you create an account in our website, information concerning the membership and delivery address shall be asked from you; and such information shall be kept under records; therefore, you shall not need to enter the same information each time you submit orders. You need to be a member in order to benefit from our discount opportunities and advantageous special campaigns. When you are a member, the products that you are interested in but that are not present in our stocks shall be informed to you when they are once more available in our stocks.


How can I create a new account?

Signing up for a Civilkids account is easy and takes only seconds to complete. If you have a membership in Civilkids before, then you are going to be allowed to enter the website as a Member once you click “Member Log in/Become a Member” link, which is at the top of the web page, and fill the necessary company information.

Click here to sign up.


How do I edit my account information and password?

You can edit your account information, such as your registered email address, and password by following; My Account> Information> User Information. Please make sure you're logged into your account, before doing this.

Click here to update your password and personal information.
Click here to change your delivery adress.


If you forget your password

If you cannot log in due to the reason that you cannot remember your password then click “Member Log in / Become a Member” link which is at the top of the web-page; and later you will be shown a “Member Log in” Tab, where you can also see the link which says “If you forget your password click here”; and once you click that link, an e-mail shall be sent to your registered e-mail. When you follow these steps, the system will let you to arrange a new password for you. For further information please contact us.

I want to reset my password and send it to my e-mail.


How can I stop receiving E-Mail or SMS from you

Firstly, click “here”. Then, check or uncheck the options under E-Mail and SMS set your preference to either Yes or No.
After that, save your changes below the page.